Terms & Conditions

Free Will Experience Company is a registered brand, and all our content (whether digital, print, script, or media), published or not, from Free Will Experience© is protected under copyright law.

Use of the Free Will Experience© logo or any other content WILL NOT be allowed.

Overall Disclaimer

When you; interact with our Website or visit our Website, read our articles, listen or watch our audio and video content, sign up to our Website & sign up for our newsletter, buy or download our products, provide us with personal information to complete a transaction, subscribe to a program, place an order, arrange for a delivery or return a purchase.

We imply that you have read and consented to our Terms & Conditions and Privacy Policy.

Term of Use of Free Will Experience Company Website

By visiting this Website or purchasing our services or/and our products, you declare that you have read, understood, and accepted our Terms & Conditions and Privacy Policy.

Any use of this Website or its Content other than for personal, noncommercial purposes is prohibited. The partial or total republishing, selling, renting, sub-licensing, reproducing, or duplicating of our data and/or material is not permitted.

You may view and/or print pages from Free Will Experience .com only for your personal use.

It is, nevertheless, subject to restrictions set in these terms and conditions.

Any unauthorized use of such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Accuracy of Information

This Website is owned and operated by Free Will Experience Company.

We do our best to provide complete, accurate, and current information on this Website. It may occasionally be inaccurate, incomplete, or out of date. Free Will Experience Company does not warrant or accept any responsibility or liability for the completeness, accuracy, or correctness of any information on this Website.

Users / Buyers - related terms

By using this Website, you declare that you are at least the age of majority in your country of residence.

You may not register, subscribe, unsubscribe or attempt to register, subscribe or unsubscribe any party for any Website product or service if you are not expressly authorized or you cannot use this Website or Content, including any of the features, tools, and services on this Website, for any reason other than its intended purpose.

Linking to our Content (including Iframes)

Linking or hyperlinking to our content is prohibited. Only written and explicit authorizations from Free Will Experience Company are authorized. If you would like to link your page to our Website, please send us your request at support(at)freewillexperience.com

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web Website. You agree to immediately remove all links to our Web Website upon such request.

Third-Party Links

This Website may link to other websites, not under the ownership, control, or operation of Free Will Experience. These links are only being offered to you as a convenience and in no way reflect the opinions of Free Will Experience Company or anyone connected to our Company.

You will leave our Website if you click on these links. We aren't usually the ones that handle any content, materials, or other information found on or accessible via any other Website. Any content, materials, or additional information found on or accessible via any other Website is not our responsibility. Regarding any other Websites, their terms of service or privacy policies, and their content, materials, or other features, we do not recommend, guarantee, or otherwise make any claims or warranties.

- Including other websites and their content, including links, may access any other data available elsewhere, from any other websites, or any outcomes you might get from utilizing any other Website.

Health-related Disclaimer

Buying products and services, listening to audio material, watching videos, or reading articles do not guarantee results. Please note that we can not -and do not- guarantee specific results, as results depend on the individual's commitment to the practice and their unique circumstances.

It is important to note that the Free Will Experience.com website and its content are not, in any way, a substitute for medical advice.

All media content, such as articles, relaxation techniques, audio & video files, courses, webinars, and worksheets, are intended for educational entertainment purposes only and can NEVER replace qualified medical advice. It is NOT intended to diagnose, treat, cure, or prevent any disease. Nor can it be used as a substitute for any medical prescription or recommendation or a substitute for health (mental or physical) recommendations.

Before listening to or buying our content (including audio and video), please check with your Medical Doctor if our content is appropriate for you. If you have any doubts about your mental and/or physical condition and need a diagnosis or medical recommendation, please contact your Medical Doctor.

This Website is not intended for individuals with severe mental health conditions. It is important to consult with your healthcare professional if you have any concerns or questions regarding the suitability of this meditation for your individual needs.

No Health-related complaints will be admissible regarding our content & products.

Free Will Company and its Website, Content creators, Teams, Corporate officers and associates, or any other person related to Free Will Experience Company - will not be liable for any loss or damage of any nature, including; health and psychological issues, death, or a personal injury resulting from; negligence, misuse, misreading lecture, fraud, or fraudulent misrepresentation of our content.

Our content shall not be listened to, watched, or accessed while operating heavy machinery, driving, or engaging in any activity that requires your full or sustained attention.

The content and products on this website are intended for individuals who are 18 years of age or older. If you are under the age of 18, please consult with a parent or guardian before accessing or using any of the materials or products available on this website. It is important to ensure that any meditation or relaxation practices are appropriate for your age and development. We recommend seeking guidance from a qualified adult or healthcare professional who can help determine the suitability of these practices for you. The use of this website and its content by individuals under the age of 18 is at their own discretion and responsibility.

Website & Social Media Comments Disclaimer

When you use our Website or our social media pages, you can access the "comments" section as a user. Users can post and exchange opinions, information, material, and data. User's comments do not reflect the views or opinions of Free Will Experience Company.

Free Will Experience Company reserves the right to Monitor and Remove all and any COMMENTS whatever it determines, in its sole discretion, to be improper, offensive, or otherwise in violation of these Terms and Conditions, and may also prevent you from commenting, deleting your profile and your access to data, or cancel your subscription.

Free Will Experience© content writers and/or creators shall not be responsible or liable for the comments or any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the comments on this Website.

User's comments shall not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary rights of any third party;

The Comment section on our Website or our social media pages will not be used to solicit or promote business or custom, present commercial activities, or present unlawful activity. User comments must not violate any intellectual property rights, including without limitation copyright, patent or trademark, or other proprietary rights of any third party.

When you sign up for the Free Will Experience Company social media network, you give your permission for our Company to: retrieve all of the information you post on specific social media pages, including likes and comments, and you give your consent for the Free Will Experience Company to distribute your comments, in any way.

Additionally, this Website has a facility that enables you to sign up or log in using data from your account with a third-party service, including social media platforms. These third-party services have no connection to our Website, and using them is subject to their terms of service and privacy policies. Additionally, you may be able to send emails or other types of communications with specific material or links to certain content on this Website using some social networking capabilities that this Website offers.

Video/Audio Use consent

All of our online workshops and in-person sessions are documented. You might be filmed or recorded during one of our events and appear on both audio and video. You forfeit your whole image, legal rights, and all broadcasting rights on this footage by participating in these events. You agree that the video and/or audio you contribute to one of our events may be used, shared, and disseminated by Free Will Experience Company in any form.

Inappropriate Material or Your comments

It is prohibited to post or send any content that could be considered illegal, threatening, defamatory, libelous, obscene, morally repugnant, pornographic, or defamatory or that could incite someone to engage in harassment, commit a crime, subject them to civil liability, or otherwise violate the law. Suppose we determine, in our sole discretion, that you have violated or are likely to break the abovementioned prohibitions. In that case, we may take any action we deem necessary to cure or prevent the violation, including without limitation the immediate removal of the relevant materials from this Website, in addition to any remedies that we may have at law or in equity.

Account Security

To utilize some of the features offered on this Website, you must register or obtain a password. Your registration information, password, and any account use, whether or not you approve of it, are entirely your responsibility.

User's data / personal information

Any content you disclose, offer, submit, send, transmit, or publish to this Website in any way is and will be regarded as non-confidential and non-proprietary, except for personally identifiable information, which is subject to this Website's Privacy Policy.

Free Will Experience Company and its affiliates are not required to maintain the privacy or confidentiality of User Communications.

Your Personal information

We respect your privacy. We do not distribute your personal information outside of our Company. For more information, please read our Privacy Policy page.

Digital Products, Services, and Merchandise

Any order placed (regardless of the product) with Free Will Experience Company or one of its affiliated companies is governed by these General Terms and Conditions of Sale.

Unless otherwise provided in these General Conditions of Sale, this provision excludes all other conditions.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information before the acceptance and/or shipment of any order.

Prices & Currency

The prices displayed on this Website are quoted in US Dollar currency and/or in Euro currency. It is always mentioned next to the product. The net prices of the items you order are displayed on this Website on the date of your order. They are provided excluding VAT applicable in your country. However, if VAT is included, this information is clearly stated but does not include delivery costs.

Before placing such an order, you will be informed of the delivery fees that will apply to it during the checkout process. Depending on the volume of your order and the delivery method you choose, shipping fees, if any, will be computed and charged to you at the rates displayed on the Website on the day of your order. The product cost and shipping fees will typically be honored as stated on the Website and in your order confirmation.

Free Will Experience Company reserves the right to modify the prices of its products at any time and without notice. Price changes will not apply to product orders already confirmed by Free Will Experience. Certain weights, measurements, and similar characteristics are given for convenience only and are just approximate. While Free Will Experience Company uses reasonable measures to ensure that product characteristics, including the relevant colors, are appropriately represented, we cannot guarantee that your computer will do so. The actual color you see will depend on your computer system.

Promotional Offerings

Specific offerings on this Website may contain additional legal terms. The additional terms shall control the extent to which other terms conflict with these Terms and Conditions.

Free Will Experience Company reserves the right to void, cancel or suspend any promotion at any time without notice.

Purchase and Payment

Products sold on the Website are not intended for resale or distribution.

We reserve the right to cancel orders and / or suspend accounts when we believe products are ordered in violation of this provision.

All orders are subject to availability and acceptance. You will be notified through email (or by any other means if no email address has been supplied) if the purchased products are not available. You will then have the option of waiting for the item to become available or canceling your order.

We have the right to accept or reject any order you put as a purchase offer for our goods at any time. You realize that any automatic confirmation of order receipt from us does not signify that we have accepted your offer to buy anything on the Website.

The conclusion of a contract between you and us will occur when we charge your credit card or another account, ship the products to you or begin to provide services to you, whichever is later. If this is the case, we will send you an email confirming that the sale has been concluded.

You hereby confirm that the bank card or PayPal account used is yours.

To process your online payments, we work with companies specializing in the management of financial operations. Therefore, we are not responsible for transactions made through these platforms.

Digital content Purchase

Once payment has been made, we will send a link to you to download or/and view your purchase.

Due to the digital nature of "downloadable" products, we reserve the right to repeat the debit within 48 hours if your payment card cannot be debited for any reason.

Goods Purchase

When you buy goods from our Website, they can have several origins: Products, we are the manufacturer/creator and the distributor. Products we are neither the manufacturer/creator nor distributor. Products, we are not the manufacturer/creator, but we are the official distributor.

Delivery and Shipping Limitations

All transactions on this Website follow a shipment contract. If the shipping address provided by the buyer at the time of order placement complies with the shipping restrictions listed on this Website, the order will be shipped to that address. Therefore, upon delivery of the items to the carrier, the risk of loss and title for things acquired from this Website is transferred to you. You are responsible for submitting claims to carriers for lost or damaged shipments.

For deliveries to addresses outside French territories, for legal purposes, you are the importer of the goods. You are responsible for all import formalities, duties, tariffs, or taxes any customs authority may charge.

The chosen carrier will handle all customs procedures on your behalf and deliver the items to you. Depending on the country of origin of your delivery address and the carrier employed, the chosen carrier will complete these customs requirements in multiple countries.

This means that the approved carrier will pay the applicable duties, levies, or taxes on your behalf at the rate in the nation of customs clearance. These countries for customs clearance are subject to change without prior notice.

By accepting these terms, you authorize us to pick a designated carrier to represent you as set forth above, and you allow the chosen transport firm to represent you directly before customs.

Return Policy & Refund

Digital content: Due to the nature of digital data, we cannot provide refunds for digital content such as video files, audio files, and/or Meditations and Sessions unless otherwise stated on our checkout page.

For instance, some of our online course offerings have a 15-day money-back guarantee. In such cases, If you aren't completely satisfied with our Meditation, let us know via email at support(at)freewillexperience.com within the first 15-days for a full refund. Refunds are applicable only if a product is purchased on our website, freewillexperience.com.

Physical Goods: When you receive your item, you have 15 days to return your order. It begins the day after the day you receive the item. Please ensure that any security seals or labels are still intact.

Please communicate to our customer service your order number, the item you are returning, and the reason for the return.

If you request a replacement and the product is no longer available, we will process the refund according to the original payment method used to purchase the item. Any item you have accepted and returned is your responsibility until it reaches our warehouse.

Please send us proof of posting when you send your item to us at support(at)freewillexperience.com

In case of the wrong item is received. You have 14 days from the date of receipt to return the item in the same condition you received it to get a refund or exchange.

If you ask for a replacement, but the item is out of stock, we will provide a refund using the original payment method. Any item you've accepted and returned is your responsibility until it gets to our warehouse.

If you have received damaged or defective items, be sure to contact us as soon as possible at support(at)freewillexperience.com, and we will communicate the procedure to you.

Item not received. To receive a refund or replacement, you must notify us that you have yet to receive your item within 30 days of the date you received an email from us confirming that the item has been dispatched.

Return shipping costs. Please be aware that we will only pay for the return shipping expenses if the following conditions are met: The item was defective or damaged, We shipped you the incorrect item, and You are returning a replacement that you do not wish to keep.

We will not refund any shipping fees paid for merchandise in good condition. The cost of mailing the item back to you will vary depending on its state. Once the testing process is over, the carrier will inform you of these costs.

Complaints: If you are not satisfied with how we have handled the return, replacement, or repair of an item, feel free to contact our customer service from your account through our online message center at support(at)freewillexperience.com.

Your legal rights. Our returns policy does not affect your legal rights, so please visit the French government website on return policy rights.

Use our online message center to get in touch with us from your account if you want to return an item. You must inform our customer service of your order number, the item you are returning, and your reasoning for doing so. The address to return the item will then be given to you by our Support Team.

Once the products have been delivered to the address you supplied when placing an order for them, you take on all associated risks. We disclaim all liability if you offer an incorrect delivery address or fail to pick up the products at your indicated delivery address.

Limitation of Liability

Free Will Experience Company disclaims all liability and responsibility for any harm that may result to your computer, telecommunications equipment, or other property as a result of accessing, using, or browsing this Website, or as a result of downloading any data or materials from it, including without limitation any damages caused by viruses.

Free Will Experience Company will make all reasonable efforts to fulfill its obligations. However, Free Will Experience Company cannot be held responsible for delays or non-delivery caused by circumstances beyond its control. However, Free Will Experience Company is not liable for delivery failures or delays brought on by events beyond its control. Unavoidable situations that prevent the manufacturing, transportation, or delivery of the products include, without limitation, strikes and other collective activities of third parties, populist movements, riots, wars, natural catastrophes, pandemics, and different situations. Free Will Experience's duties will be suspended, and the time frame for fulfilling them will be extended in case of a delay brought on by an occurrence of Force Majeure.

Free Will Experience Company reserves the right to allocate any remaining revenue among customers fairly and reasonably after discharging its commitments as soon as it is technically feasible. You may cancel your order if we cannot complete it due to the above occurrence. Please get in touch with us if you want to cancel it. Any products you have already received from us must be returned to us (at our expense), and we will refund your payment in full, including delivery fees.

Termination

You or we may suspend or terminate your account or your use of this Website at any time, without notice, for any reason, or no reason.

Any orders placed or expenses spent through your account before termination are your sole responsibility. We reserve the right to make any changes, suspensions, or discontinuations to this Website at any time and without prior notice.

Revisions to these Terms and Conditions

We may revise these Terms and Conditions at any time and from time to time. Such revisions shall be effective immediately upon notice to you, which information may be provided by posting the revised Terms and Conditions on this Website.

Jurisdiction and applicable law

Any dispute relating to the interpretation and execution of our Terms or Disclaimer is subject to French law. Free Will Experience Company headquarters are the sole competent court in case of any disputes relating to this contract or business conduct.

Consequently, any legal dispute will depend on French law/jurisdiction.

If you have any related requirements, contact us for an amicable resolution with our Company: at our consumer service support(at)freewillexperience.com

You irrevocably and unconditionally consent to the exclusive jurisdiction of the state and federal courts in France for any litigation or dispute arising out of or relating to your access to or use of this Website, these Terms and Conditions, or our Privacy Policy.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of this Website or our Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Free Will Experience Company may assign its rights and duties under these Terms and Conditions to any party at any time without notice to you.

These Conditions regarding the privacy policy and any dispute or claim arising out of or in connection with them and your purchase of products from Free Will Experience Company are governed by and interpreted following French law. Any dispute or claim arising out of or in connection with the Privacy Policy or your purchase of products from Free Will Experience Company (including any disputes or non-contractual claims) is subject to the non-exclusive jurisdiction of the French courts.

We reserve the right to: update these Terms from time to time, and any changes will be notified to you through an appropriate posting on the Website. It is your responsibility to verify such changes. The changes will apply to the use of the Website after we give this announcement. If you wish to refrain from accepting the new conditions, you should not continue to use the Website.

Last update: January 2023

We reserve the right to amend these terms and conditions and its linking policy at any time.

Terms & Conditions

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